"Quality You Can Afford"
Hi Ann & Jerry,
I wanted to take the this time to let you know that we love our 5th DHI project, Master Bath Renovation. It is so roomy and exquisite.
Your team, especially Justin & Gary, did an amazing job as usual. The work is top-notch and they kept their work area clean throughout the project. We had no worries about them masking up and social distancing with the family in the house at the same time as them.
As usual the project came in on time and on budget. Thank you to your full team. We will gladly continue to refer family and neighbors to DHI.
“We couldn’t be happier with our recent bathroom remodeling project. Ann, Jerry, and the entire team were very professional throughout the process. One of the most amazing and most appreciated aspects of the remodel was the efficiency. A couple of weeks before the work began, Ann emailed a schedule of dates and the workers who would be coming each day. That plan never changed throughout the project, and Jerry was always available for questions and follow up. The men working were always very careful to clean up each day before leaving and were always polite and courteous. We had a vision of how the bathroom would look and it turned out better. If we have additional projects, we will definitely give them a call.”
“Working with you on this project was so much easier and the whole process was much smoother than I ever expected. The crew was very polite and professional and I have nothing bad to say about the entire project. Having lived with the remodel for the last 3 months, I am still delighted, pleased and proud with the end result. I have already recommended you to a friend and I understand you just finished her shower remodel. I plan to continue referring anyone who asks. Thanks for a job well done!”
-Rick & Lyn M.
“Thank you Direct Home Improvements for our beautiful master bathroom. The entire process was so easy and your entire team was so friendly and helpful. We look forward to working with you again!”
-Dawn & Kent S.
“It was great working with all from your business. Everyone was so nice and helpful. I love my new kitchen counters and backsplash. Really dresses it up. Thank you all so much.”
"Thank you Direct Home Improvements! We could not be happier with our master bathroom remodel. Ann, Jerry and the entire Direct Home Improvements crew renewed our faith in contractors. We have had more than one negative remodeling experience. Most started out great, but as the job progressed, communication deteriorated, shortcuts became apparent and we couldn’t wait for the process to be over. Working with Direct Home Improvements was a seamless process from start to finish! The sales process was accurate, full of information and ideas without high pressure tactics. Jerry was extremely patient and reassuring given our concerns with past experiences. His confidence and easy nature made our decision to choose Direct Home Improvements an easy one. He listened to what we wanted and told us what was possible with our given space. Ann expertly tailored the design to our preferences and vision for our new space. Communication was stellar throughout the entire process. Ann emailed daily schedules and time frames detailing the process. To our amazement, everyone arrived within the allotted time from start to finish! Direct Home Improvements embodies the work ethic we have been searching for. Our expectation is that the work done in our home is the same quality work they would want for their own home. We have finally found a company that does exactly that! The crews were friendly and respectful of our time and our home, cleaning up thoroughly each evening. Our Foreman, Justin, kept us updated each day keeping us apprised of progress and any problems that arose. Not only did he and Gary do an excellent job with our bathroom, but also fixed a few shortcuts taken from previous contractors. One had nothing to do with our bathroom. An electrical shortcut from our kitchen remodel was exposed when our bathroom subfloor was removed. Justin not only made us aware of it, but went above and beyond and fixed it! Their thoroughness and expertise put us at ease that our leak has finally been fixed correctly. We will definitely use them again and will recommend Direct Home Improvements to family and friends! Thank you for exceeding our expectations! We absolutely love our new Master Bath!!"
-Dan & Kelly R.
“We wanted to take a moment to express our gratitude for such a wonderful job on our kitchen remodel. The quality of the products that you have is outstanding and your staff is excellent. We hit the jackpot for such a reliable, trustworthy and knowledgeable company. We ae so excited to show off our new kitchen and highly recommend your company.”
-Tony & Barb
“Our basement is now more beautiful than we ever imagined it would be! We would absolutely recommend this company to anyone looking for quality work at a fair price. Our family and our home were treated with respect every step of the way.”
–Scott & Melissa A.
"I love my new Kitchen and Dining Room. What new flooring, cabinets, appliances and taking down a wall can do to an outdated room. I can not express how great it was working with everyone. From start to finish everything was done in a very professional and friendly way. I expected it to be a dirty job as one would think but at the end of each day the mess was cleaned up. Family and Friends love it too!"
"We wanted to thank you on our master bathroom and guest bathroom. We enjoyed the friendliness, thoughtfulness and professionalism of your work team as they worked in our home and kept to schedule. We are now enjoying our beautiful and up to date bathrooms. We want to say that everyone was a joy to work with and we highly recommend your Company."
-Brad & Janet H.
“I want to thank Direct Home Improvements for the wonderful professional and positive experience I had during my kitchen remodel. Everyone was easy to work with, and I am so thrilled with the final result. From start to finish, the assistance I received choosing flooring, cabinets, paint, and countertops helped create a beautifully updated kitchen. Justin and Larry did an awesome job completing the work, and I really appreciate how they cleaned up each day before they left. I love my new kitchen and have had many compliments! I would highly recommend your company to my friends and neighbors. Thanks again for everything.”
“I was called and notified when the contractors were arriving. They arrived on time. Review different options with me before making any changes that were needed. They were professional and VERY NICE. The bathroom was completed quickly and done very well. We are very happy with the new bathroom. It is everything I wanted and more!”
“First, let me tell you, we love our newly remodeled master bath! It turned out perfect and we are extremely pleased with the workmanship and professionalism of Direct Home Improvements. All of our questions or concerns were answered and handled promptly. Everyone was so nice to work with. We spoke with several companies and made the right choice in selecting Direct Home Improvements. I would highly recommend this company to others.”
“It went very well with Direct Home Improvements. The company itself is very efficient, very well run. The people they have working for them are very proficient and very clean. They cleaned up every day after they got finished. They were very nice people.”
“Jerry was a pleasure to work with. He listened to what I wanted, gave me ideas and options, and in the end, I got exactly what I wanted. Justin and Larry were very professional, never seemed to get upset with my endless questions, and kept a very clean job site. Ann kept me informed of the next steps by phone when I didn’t get home from work before the guys left. The job was completed when they said it would be. Great company!”
“Thanks so much for the quality work we received from Direct Home Improvements. The crews were on time, hard working and trustworthy! We are thrilled with our basement and new carpeting and love having another area to enjoy in our home. Direct Home Improvements is my top choice and I would gladly & highly recommend you to friends or family! Thanks again! Customers for life!!”
-Gerry & Sara P.
“Every minute of my basement remodeling experience with this company was wonderful! They went above and beyond what I had ever expected.”
“All went very well yesterday and everything looks great. You all are the best! When we decide to do more home improvements, you will be the ones we call. Thanks so much for a spectacular job on our bathrooms, for being so organized and keeping us informed, for having willing, caring and concern for detail-type workers. Justin and Mark are personable and can do everything – and very well. We cannot be more pleased with the work completed. You and Jerry have a positive, friendly, informative, honest and dedicated to pleasing the customer approach …and believe me, it is so appreciated and does not go unnoticed. I have given your name out to other friends and family members because I think you are the best by far in your business. Thank you so very much!”
“I want to thank you so much for the beautiful job you did in making my basement into the living space I wanted. I am so proud of how it came out, and my kids love showing it off to everyone and anyone! Your attention to detail and follow-through was beyond anything I could have imagined. I can’t tell you what a comfort it was to work with good, honest, kind people on such an important personal investment and project. I interviewed many other companies before I jumped in, but no one compared to you, Jerry. From pricing to completion, you were far and away the out right, best, possible choice…not to mention a great guy! I will forever recommend you to anyone who is considering a home improvement and I won’t hesitate to call you when I am ready for my sunroom addition.”
“I am enjoying my new kitchen so much. Everyone who has seen it is totally awe struck. Since I’ve never had a new home before, I thank you so much for the next big thing! Please know that I recommend you to everyone. It was a pleasure working with you and all your workers. They were the best!”
“We cannot say enough about Jerry and Justin. What a terrific experience. They delivered exactly what we were looking for and they did it on time (4 ½ weeks). We did not have the first problem and they were responsive beyond our expectation. Quite frankly, you would be crazy to go with any other company! OUSTANDING EXPERIENCE! Wish that there was an A+ rating!”
“I wanted to send you a note to tell you how happy we are with our remodeled kitchen, the new cabinets are a high quality with a reasonable price attached which is rare anymore, the laminate counter top is a very custom looking piece that came out beautiful with the cabinets color. Working with Direct Home Improvements felt like I was working with people I had known forever and all were very cordial and knowledgeable. Justin and Larry do quality work as well as the other workers who had a part in this job. Every day before they left cleaned up everything, for a kitchen remodel, this really was not a messy job the way they handled everything. I would recommend Direct Home Improvements to anyone after the experience we had, my wife is totally delighted and so am I. Thank you all again.”
–Bill & Georga P.
“Dale and I could not be any more pleased with the outcome of the complete makeover of our master bath. We completely love everything you did! I don’t even know where to begin to express our gratitude. From the very beginning the care and concern for our project was evident and the professionalism and customer service was beyond anything we anticipated, and much less experience. From the first meeting to the last, you and the crews were on time, on budget, and the work was done right and you even left the house cleaner than you found it!!!! As far as the few punch-out items that we found after completion, you and your team came back promptly and fixed those as well. And a number of times that I know of you went above and beyond what was expected. Now I can’t wait until Spring 2014 when we completely redo our kitchen with you!!!!. Thanks again for everything.”
–Marilyn & Dale M.
“Direct Home Improvements is simply a great company that does beautiful work and they do it on schedule. They kept us informed every step of the way during our month-long project. In these times, it’s hard to find anybody who does high quality remodeling and does it in the exact time frame that they said they would. It’s just unheard of! Before they started, our basement looked like a scary cave; and in one month, they turned it into what now looks like a fine hotel. We recommend Direct Home Improvements to everybody. If you want a job done right, they are the company to call!”
“In the last stages of having new windows put in, I asked Jerry if he could recommend someone to give me an estimate to redo my kitchen. I was pleasantly surprised to find out he did that as well. Within a week I had everything picked out and work commenced. I had anticipated it being messy during the removal and installation and was pleasantly surprised that everything was cleaned up when I came home from work. Since I was in the last stages of planning for my daughter’s wedding, this was one less thing I had to do. When the job was completed I went from a 30 year old kitchen with blue floors and yellow paint to beautiful wood floors, new appliances, countertops and cabinets that I absolutely love!!”
“Very satisfied with cabinets, counter tops and the floors. My 1960’s kitchen is now a state of art kitchen. They were completely professional and responsive to all that needed to be done. I will definitely be recommending them to my friends and neighbors.”
“I am writing to share my experience with your company in hopes this will help others in deciding on a reputable company for their home improvement projects. I chose Direct Home Improvements after soliciting a few proposals from contractors listed in Angie’s List. What impressed me the most about Direct Home Improvements and ultimately led me to select them was the prompt, professional and comprehensive response from the owner Jerry Davis. Jerry was very meticulous in addressing what I wanted to accomplish and ensured we stayed within budget and on schedule. Jerry’s team is comprised of incredibly efficient, polite, organized and most importantly, knowledgeable tradesman. I especially want to thank Justin and his crew for the wonderful work they did on my properties specifically in the basement remodel. Throughout the entire process, I really felt as if my concerns were Jerry’s concerns; on several occasions he made the long drive to physically inspect the work progress and to ask me how I felt the job was going. I consider Jerry and his team to be exceptional character with an old-fashioned approach to customer service. I wouldn’t hesitate to contact Direct Home Improvements again for future home improvement projects and whole heartedly recommend him to others.”
“Thank you so much for the wonderful job that you did in updating our kitchen, installing faucets and stabilizing the front shutters. Your company has been without a doubt, top notch all the way. I appreciated how at our initial visit, Jerry listened to what we had in mind to do. He didn’t try to over sell or change our minds but did give us ideas and help in our selection process which made our decisions much easier. The estimates arrived in a short time so that we were able to make our decisions quickly. The pricing was reasonable and we signed our agreement feeling confident that we were in good hands. We had received a verbal recommendation for DHI from our daughter who had used the company for a basement finishing project which turned out beautifully. We quickly saw the professional team at work for us as well. Before our project began, Jerry introduced the workmen who would be installing the kitchen counter top, dishwasher, sink and faucets. They were polite, friendly, and above all, very capable to do every aspect of the job. I was very comfortable having them in our home. The subcontractor who did our kitchen flooring was equally professional and since this part took two and a half days we met a couple different workmen, all of whom were friendly, did great work and cleaned up after each day’s activities. Ann, who does a dynamite job in the office, answered all my questions during the remodel process, and kept us appraised when workmen would be arriving and how long they would be there. I have already recommended DHI to a friend who was looking for help in her home. Working with DHI has been like a breath of fresh air. Thank you so much!”
-Kathy & Fred G.
“To Direct Home Improvements. David and I are extremely pleased with our newly remodeled bathroom. Your company really enhanced an area of our home that we once were not very proud to show. Now we are showing our bathroom to our friends and family every opportunity we have! Thank you so much for your professionalism and highly qualified staff. We look forward to working with you again and would highly recommend your services to others.”
-Karen and David S.
Direct Home Improvements, LLC
P.O. Box 573 Pickerington, Ohio 43147
Office: (740) 862-8500
Mon. - Thurs. : 8:00am - 5:00pm Fri. : 8:00am - 12:30pm
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